Whoever Speaks First Loses
We’ve all heard the phrase “silence is golden.” This week, I’ll tell you why that is especially true in business…
We’ve all heard the phrase “silence is golden.” This week, I’ll tell you why that is especially true in business…
Success in sales is like going to the gym. How? This week, I’ll tell you how I learned about getting…
People all too often rely on email as their means of business communication––but there’s one tried-and-true method that will always…
Tired of always hearing “no” from prospective clients? Chances are, you aren’t giving them enough reasons to say “yes.” This…
It might sound crazy to some, but no matter the size or age of your business, the customer is NOT…
No one works for me––they work with me. This week, I’ll explain why that distinction is critically important to the…
How many of us have had someone give us a long-winded answer to a question that never really answered anything?…
What’s old is new again–except when it comes to business. This week, I talk about what was right about old…
I don’t care if my team is “satisfied” with their job—but I do care if they feel fulfilled. This week,…
People often see people leaving their organization as a betrayal, but they’re missing the bigger picture. This week, I talk…
Clients and those we serve will always hear what they want to hear, especially when it comes to numbers. This…
Nowadays, it seems like everyone has the same opinion: that everyone else’s opinion is wrong. This week, I share with…